Terms of service

Terms of Service

Welcome to Zanca! The terms “we”, “us” and “our” refer to Zanca. By using our store or website, you agree to these Terms of Service and our Privacy Policy. Please read carefully.

1. Access and Account
You must be of legal age to use our Services. You are responsible for maintaining the security of your account and all activity that occurs under your credentials. Account information must be accurate and up to date.

2. Our Products
We strive to accurately represent our products, but colours or appearance may vary due to device settings. Product descriptions and availability are subject to change at any time.

3. Orders
Placing an order is an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed once payment is processed. Cancellation requests may not always be possible. Purchases are for personal use only.

4. Prices and Billing
Prices are correct at the time of order but may change without notice. Taxes, shipping, and import duties are not included unless stated. You agree to provide accurate payment details and authorise charges for your orders.

5. Shipping and Delivery
Delivery times are estimates and not guaranteed. Once an order is handed to the carrier, risk of loss passes to you. Please ensure delivery details are accurate. See our Shipping Policy for more information.

6. Intellectual Property
All content on our site, including text, images, designs, logos, and product information, is owned by Zanca, its affiliates, or licensors. You may use our Services for personal purposes only. Reproduction or commercial use without permission is prohibited.

7. Optional Tools
Third-party tools may be available through our Services. We provide access “as is” and are not liable for their use or functionality. Use third-party tools at your own risk.

8. Third-Party Links
Our Services may link to external websites. We are not responsible for the content, products, or policies of these third-party sites. Use them at your own risk.

9. Relationship with Shopify
Our store is powered by Shopify. Purchases are made directly with Zanca, and Shopify is not responsible for your transactions.

10. Privacy Policy
All personal information is handled according to our Privacy Policy. By using our Services, you consent to the collection and processing of your data as described.

11. Feedback
Any suggestions or feedback you provide may be used by us freely for any purpose. You represent that you have all rights to your feedback.

12. Errors, Inaccuracies, and Omissions
We may correct errors or update information at any time without notice. This includes product descriptions, pricing, and promotions.

13. Prohibited Uses
You may only use our Services lawfully. Prohibited uses include: unlawful activity, harassment, infringing intellectual property, sending spam, or uploading malicious code. We may suspend accounts for violations.

14. Termination
We may terminate your access at any time without notice. Certain provisions, such as Intellectual Property, Limitation of Liability, and Governing Law, survive termination.

15. Disclaimer of Warranties
Our Services and products are provided “as is” without warranties, express or implied. We do not guarantee uninterrupted or error-free use.

16. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.

17. Indemnification
You agree to indemnify and hold harmless Zanca, Shopify, and affiliates against any claims, damages, or losses arising from your breach of these Terms or use of our Services.

18. Severability
If any provision is found to be unlawful or unenforceable, it will be severed without affecting the validity of remaining provisions.

19. Waiver; Entire Agreement
Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and Zanca.

20. Assignment
You may not transfer or assign these Terms without our written consent. We may assign or transfer without notice.

21. Governing Law
These Terms are governed by UK law. Any disputes shall be resolved in the courts where Zanca is headquartered.

22. Headings
Headings are for convenience only and do not affect interpretation.

23. Changes to Terms of Service
We may update these Terms at any time. Continued use of our Services constitutes acceptance of changes.

24. Contact Information
Questions regarding these Terms should be sent to:
Email: zancaofficial@outlook.com
WhatsApp: +44 7495 650944